Privacy Policy
Last updated: June 25, 2024
This privacy policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and informs you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.
Definitions
- Account means a unique account created for you to access our service or parts of our service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as 'the company,' 'we,' 'us,' or 'our') refers to Careway Home Care, 1824 Murray Avenue, Suite 300, Pittsburgh, PA 15217.
- Cookies are small files placed on your computer, mobile device, or other devices by a website, containing details of your browsing history among other uses.
- Country refers to Pennsylvania, United States.
- Device means any device that can access the service, such as a computer, cellphone, or tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the website.
- Service Provider means any natural or legal person who processes data on behalf of the company.
- Third-party Social Media Service refers to any website or social network website through which a user can log in or create an account to use the service.
- Usage Data is data collected automatically, generated by the use of the service or from the service infrastructure itself (e.g., the duration of a page visit).
- Website refers to Careway Home Care, accessible from https://carewayhc.com/.
- You means the individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our service, we may ask you to provide certain personally identifiable information, including:
- Email address
- First name and last name
- Phone number (for appointment updates and communications only)
- Address, state, ZIP/postal code, city
- Usage data
SMS Communications and Consent
By providing your phone number, you explicitly consent to receive SMS messages from us regarding:
- Appointment reminders and updates
- Service-related notifications
We do not send marketing or promotional SMS messages.
Opt-Out Policy
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any text message received
- Contacting us via email at [email protected]
After opting out, you will no longer receive SMS communications from us.
Do Not Share Policy
We do not share, sell, rent, or distribute your phone number or any personal information to third parties. Your information is used exclusively for communication purposes related to the services you requested. The only exceptions to this are:
- If required by law (such as responding to a court order)
- With your explicit consent
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to monitor activity on our service and store certain information.
Use of Your Personal Data
We use personal data to:
- Provide and maintain our service
- Manage your account and registration
- Perform contractual obligations (if applicable)
- Contact you via email, SMS, or phone for service-related purposes
- Respond to your inquiries and manage requests
Retention of Your Personal Data
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this privacy policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Security of Your Personal Data
We take commercially reasonable precautions to protect your data. However, no internet-based service is 100% secure.
Children’s Privacy
We do not knowingly collect data from anyone under 13 years of age. If a parent or guardian believes their child provided us with data, please contact us.
Changes to This Privacy Policy
We may update our privacy policy. Changes take effect when posted on this page. We will notify you via email and/or a prominent notice on our service.
Contact Us
If you have any questions, you can contact us by:
